Prices are shown in CAD or USD as indicated, and are charged in CAD via Square (if you pay from outside Canada, your bank converts to your local currency). One-time engagements are billed up front; subscriptions and retainers are billed in advance on a recurring (e.g., monthly) basis until cancelled. You authorize us (via Square) to charge your payment method for all fees, plus applicable taxes.

You can cancel a subscription at any time, effective at the end of the current billing period; recurring access continues until then. Late or failed payments may result in suspension of services.

One-time builds are refundable up to your project kickoff; once work has begun, fees are non-refundable except as required by law. Subscription and retainer fees are non-refundable for the current period, but you may cancel future renewals at any time.

To deliver on time, we need your timely cooperation — content, brand assets, approvals, feedback, and any access (domains, accounts, integrations) reasonably required. You’re responsible for the accuracy and rights to any materials you provide, and for complying with the laws that apply to your business.

Upon full payment for an engagement, you own the final deliverables produced specifically for you. We retain ownership of our pre-existing materials, tools, frameworks, components, and know-how, and may reuse them. We may reference completed work and non-confidential results in our portfolio and marketing unless you ask us in writing not to.

Our services rely on third parties (e.g., Square, Google, Supabase, Vercel, Resend, Cal.com) and may integrate with tools you use. Those services are governed by their own terms, and we’re not responsible for their availability or actions.

If you participate in our affiliate program, you earn the stated commission (currently 10%) on qualifying, paid referrals, subject to approval and to our anti-fraud rules. Self-referrals, fraudulent, or policy-violating referrals don’t qualify. Payouts are made manually after funds clear. We may change or end the program, or a participant’s status, at any time.

You agree not to misuse the site or services — including attempting to disrupt them, access them without authorization, infringe others’ rights, or use them for unlawful purposes.

We perform our services with reasonable skill and care. Except as expressly stated, the site and services are provided “as is” without warranties of any kind.

What we guarantee. We guarantee the agreed launch remedy set out in your order — that the agreed workflow is live on the agreed channels by the agreed date, failing which you receive the remedy stated in that order. This is the only performance guarantee we make.

What we do not guarantee. Automatq sells and operates a mechanism, not an outcome. We do not guarantee lead volume, enquiry quality, customer behaviour, appointments, booked jobs, closed revenue, rankings, traffic, or return on investment. These outcomes depend on your market, pricing, capacity, reputation, close rate, seasonality, competitors, and third-party platforms — none of which are within our control.

Illustrations are not forecasts. Any figures, calculators, sample messages, screenshots, case examples, or testimonials shown on our site or in a proposal illustrate how the mechanism works. They are not forecasts, targets, projections, or commitments, and past results for one client do not indicate what you will experience.

No authority to promise results. No employee, contractor, or agent of Automatq is authorized to promise a business result, and no such statement — written or spoken, before or after purchase — forms part of this Agreement or varies it unless it is set out in a signed written order. You confirm you are not relying on any representation about results that is not written in this Agreement or your order.

To the fullest extent permitted by law, Automatq will not be liable for indirect, incidental, special, or consequential damages, or lost profits or revenue. Our total liability for any claim is limited to the amount you paid us for the services giving rise to the claim in the 3 months before it arose.

Either party may end an engagement as set out in the applicable order, or where the other party materially breaches this Agreement and doesn’t cure it within a reasonable time. Provisions that by their nature should survive (e.g., payment, IP, liability) survive termination.

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of Ontario have exclusive jurisdiction.

We may update this Agreement from time to time. We’ll revise the “Last updated” date, and continued use of the services after changes means you accept them.

Questions about this Agreement? Email Chris. See also our Privacy Policy.